Frequently Asked Questions
Everything you need to know about your Altru Apparel experience.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How should I care for my Altru Apparel garments?
To maintain the quality of your apparel, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.